1 hour ticket response
We are specialized in offering a fast and appropriate answer to every technical support ticket posted by a customer. Our accomplished customer service team members will examine your request and will think of the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. As a matter of fact, our average client support ticket response time has proved to be twenty minutes.
A Premium Customer Support Service
Each member of our customer support staff has many years of experience in the Linux web hosting packages world and the majority of them have been with us for at least 5 years. They are all eager to answer all your questions in the most proficient manner possible.
An Easy–to–Browse Help Center Section
To help you get a quick tip on how you can use a given service, we have incorporated a really user–friendly Help Center section in your Hosting Control Panel. You can browse through a large selection of web hosting account administration articles and website management articles, examine the F.A.Q. library or check our educational video tutorials.
