Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You’ll find nearly all the answers to your questions in the user–friendly Help Center section integrated into’s Hosting Control Panel. It features an enormous repository with commonly asked questions and in–depth how–to articles contributed by our proficient help desk support team.

  • Top quality support service
  • How–To Video Clips

  • If you want to watch how a task is done or how an issue is dealt with, rather than just reading about it, take a look at our compilation of step–by–step video tutorials. They cover a variety of different topics and will help you swiftly find your way around our Hosting Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 customer care service with a 60–minute support ticket response guarantee. A group of seasoned customer service technicians will be online for you to answer all the inquiries that you could possibly have. During non–peak hours, an answer will be provided in even less than 20 minutes.