There are a lot of web hosting providers on the market today, but the majority of them are resellers that have minimal resources, particularly when it comes to support. One way to distinguish them is the option to reach the company by phone. The level of support that you'll get through this particular channel of communication will vary based on the provider - several of them provide experienced phone support, many others offer common and customer support only because some matters are more time-consuming and it would be a lot less difficult to be resolved through a support ticket, especially when the issue needs to be escalated. Nonetheless, it's good to find that you can contact your website hosting provider since there're lots of small problems which can be taken care of effectively and in a very timely manner with a call, not mentioning that you're able to get more details for the services even before you become a customer.

Phone Support in Web Hosting

If you decide to acquire one of our Linux web hosting packages, you'll be able to get in touch with our customer support crew over the telephone for 14 hours per day. We will help you choose the best package for your web sites since we are aware that it is better to discuss such issues with a live person. If you already have an account, we will help you with all your sales/billing questions and general issues, even with some technical troubles which do not require too much time or escalation to an administrator because it'll be more convenient to open a support ticket for time-consuming problems in order to have all the correspondence in one place. We have phone numbers in the United States, Great Britain and Australia, so you're able to call the one you prefer and speak with one of our representatives.

Phone Support in Semi-dedicated Hosting

If you need more information for the Linux semi-dedicated packages that we offer, you will be able to call one of the three support lines that we have worldwide - in the U.S.A., the United Kingdom and Australia. In this way, you can check ahead of time if our services will be suitable for your websites. If you're already our customer and you've got a semi-dedicated account, you're able to contact us on the phone for fourteen hours daily about any type of billing or general matters. For strictly tech problems you need to employ our ticketing system to get in touch with our technical support since someproblems just require extra time to be dealt with, still we can assist you over the phone with a lot of minor technical problems as well, saving you efforts and time.